Privacy Policy

    In this section, we explain how we collect, use and protect the personal information you provide when you use our website. It is important that you review this policy to understand how we handle your personal information and your rights regarding it.

    PURPOSE OF DATA PROCESSING

    We inform you that the data you provide will be processed for the following purposes:

    - Manage the services provided through this Internet Portal.

    - Keep you informed about Call Me Rent Car activities, products and services.

    - Development, fulfillment and execution of the contract of sale or provision of services and consultations related to the order of the product/services requested through the WEBSITE.

    - Customer service.

    - Manage the relationship between the parties registration and maintenance of the subscription on the WEB as a User.

    Likewise, in accordance with the provisions of the GDPR, a register of processing activities is kept which specifies, according to its purposes, the processing activities carried out and the other circumstances established in the GDPR.

    Personal information may not be used for purposes other than those related to the services contracted or products purchased. No automated decisions will be made based on this profile.

    LEGITIMACY FOR DATA PROCESSING

    The legitimacy for the processing of your data is based on:

    - The consent given by the User by accepting this Policy and the corresponding checkbox.

    - Legitimate interest to respond to requests or queries raised through the various means of contact.

    - The User has provided his personal data in the context of a contractual or pre-contractual relationship for the attention of his request and/or consultation and therefore its processing is necessary for the maintenance of this relationship.

    - User consent upon registration

    - Applicable legal obligations of the Holder that require the processing of personal data in accordance with the services provided or those related to tax matters.

    - The User may, at any time revoke their consent to the processing of their personal data. In no case the withdrawal of these consents conditions the provision of the service, and / or the execution of contracts with Holder.

    PERSONAL DATA PROCESSED AND ORIGIN

    The personal data we process are of an identifying nature and have been provided by the User himself/herself by filling in the contact form, sending e-mails or using the functionalities offered on the website.

    The use of the contact sections, completion of forms and / or features offered on the Portal is voluntary. However, the completion of certain fields of the form or its facilitation through the use of other functionalities are necessary to properly address and manage your request, so the refusal of the User to provide the required information will prevent Titular to attend and manage it properly.

    The User guarantees that the data provided are truthful, accurate and complete. The data will be cancelled, deleted or blocked when they are inaccurate, incomplete or no longer necessary or relevant for their purpose in accordance with current legislation. If the personal data provided are of a third party, the User guarantees that he/she has informed him/her of the Privacy Policy and has obtained his/her authorization to provide his/her data for the aforementioned purposes. Also guarantees that the data provided are accurate and up to date, being responsible for any loss or damage, direct or indirect, that may arise as a result of a breach of this obligation. The User undertakes and is responsible for the veracity and accuracy of the data provided, pledging to keep them updated.

    PERSONAL DATA PROCESSED AND ORIGIN

    According to the provisions of the RGPD and the LOPDGDD only persons over 14 years of age may give their consent to the processing of their personal data in a lawful manner. Only persons over 14 years of age may provide personal data on this website. In the case of minors under 14 years of age, the consent of their parents or guardians is a mandatory condition for the processing of their personal data.

    TIME LIMITS FOR THE CONSERVATION OF PERSONAL DATA

    The personal data provided by the User will be kept as long as he/she remains registered in the service, as long as the business relationship is maintained, as long as the User does not request its deletion, or during the established legal term. They may also be retained when necessary to comply with a legal obligation or for the formulation, exercise and defense of claims.

    If the User withdraws his/her consent or exercises the rights of opposition or suppression, his/her data will be kept blocked at the disposal of the Administration of Justice during the legally established periods in order to attend to possible liabilities arising from the processing of personal data. In no case will it condition the provision of the service, and/or the execution of contracts with the Holder.

    SECRECY AND SECURITY OF PERSONAL DATA

    Holder undertakes to adopt the necessary technical and organizational measures, according to the level of security appropriate to the risk of the data collected, so as to ensure the security of personal data and prevent the accidental or unlawful destruction, loss or alteration of personal data transmitted, stored or otherwise processed, or unauthorized communication or access to such data.

    Personal data will be treated as confidential by the Data Controller, who undertakes to inform and ensure by means of a legal or contractual obligation that such confidentiality is respected by its employees, associates, and any person to whom it makes the information accessible.

    TRANSFERS AND RECIPIENTS OF PERSONAL DATA

    Your personal data will be communicated in the cases legally foreseen, for example, to Public Administrations for the fulfillment of obligations directly enforceable to the Holder or when it is necessary to fulfill the purposes of the treatment indicated above or to provide services strictly necessary for the development of the activity.

    USERS RIGHTS

    What are your rights when you provide us with your data?

    The User has the right to obtain confirmation as to whether or not we are processing personal data concerning them. The User has the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the User may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the User may object to the processing of their data, so that the controller will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims. In those cases where legally appropriate, you have the right to data portability, which implies that you have the right to receive the personal data relating to you that we are processing and store them in a device of your own.

    You may exercise your rights of access, rectification, opposition, suppression, limitation of processing, portability and to object to being the object of automated individual decisions by sending a written communication accompanied by a photocopy of your ID to prove your identity, with the reference “RGPD Rights” to the address Verge de Montserrat, 257, 08820, BARCELONA, Prat de Llobregat or to the e-mail address: rentcarcallme@gmail.com.

    Likewise, we inform you that you may address any type of complaint regarding personal data protection to the Spanish Data Protection Agencywww.agpd.es , the Spanish Supervisory Authority.